Faculty Details

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Dr AJAY JOSE

Speciliazation : Management

Qualification : MBA, FIII, PhD

Department : SCHOOL OF BUSINESS AND MANAGEMENT

Campus : BANGALORE CAMPUS

Dr. Ajay Jose, an Associate Professor, specializes in Marketing with over 24 years of experience. His career spans diverse sectors, including Insurance, Education, FMCG, Renewable Energy, and Healthcare. He has held prominent roles at organizations like LIC of India, Shell, and PepsiCo. Dr. Ajay has published five articles in 'A' and three in 'B' ranked journals of the ABDC. His concept of 'Digital Sports Well-being' (DSW) was featured in the Journal of Services Marketing. His research interests include transformative service research, service quality, ESG, and embedded insurance. He serves as a reviewer for several esteemed journals and has two patents to his name. Dr. Ajay has also authored a book and is frequently invited as a keynote speaker and trainer. His students consistently praise his engaging teaching style and impactful delivery.

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ORCID

Articles in Periodicals

2024

Name of Periodical: M-Ask News letter

Periodicity: Monthly

Date: 01/07/2024

Articles in Journels

2021

Name of Journal: Journal of Service Theory and Practice

Date Of Publication: 15-Sep-2021

Category: Article in Research Journal

Volume No/Issue No/Page No: 32/2/199 - 231

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SONIA MATHEW,G. REJIKUMAR,ASOKAN-AJITHA ASWATHY

URL: https://www.emeraldgrouppublishing.com/journal/jstp

Indexing Agency: Scopus

Name of Journal: Journal of Hospitality and Tourism Management

Date Of Publication: 15-Sep-2021

Category: Article in Research Journal

Volume No/Issue No/Page No: 49/140 - 151

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SONIA MATHEW,G. REJIKUMAR,ASWATHY ASOKAN AJITHA

URL: https://www.sciencedirect.com/journal/journal-of-hospitality-and-tourism-management

Indexing Agency: Scopus

Name of Journal: IIMB Management Review

Date Of Publication: 12-Nov-2021

Category: Article in Research Journal

Volume No/Issue No/Page No: 33/322 - 336

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,REJIKUMAR G,GOPIKUMAR V,K.G.SOFI DINESH,ASWATHY ASOKAN-AJITHA

URL: https://www.sciencedirect.com/journal/iimb-management-review

Indexing Agency: Scopus

Name of Journal: International Journal of Quality and Service Sciences

Date Of Publication: 11-Aug-2021

Category: Article in Research Journal

Volume No/Issue No/Page No: 14/1/86 - 109

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SONIA MATHEW,REJIKUMAR G,DONY PETER CHACKO,AJITH K. THOMAS

URL: https://www.emerald.com/insight/publication/issn/1756-669X

Indexing Agency: Scopus

Name of Journal: Electronic Commerce Research

Date Of Publication: 04-Jan-2021

Category: Article in Research Journal

Volume No/Issue No/Page No: 22/2/585 - 621

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,G. REJIKUMAR,ASWATHY ASOKAN‑AJITHA,SOFI DINESH

URL: https://www.springer.com/journal/10660

Indexing Agency: Scopus

2020

Name of Journal: Benchmarking: An International Journal

Date Of Publication: 15-May-2020

Category: Article in Research Journal

Volume No/Issue No/Page No: 27/6/1951 - 1980

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SONIA MATHEW,REJIKUMAR G,DONY PETER CHACKO

URL: https://www.emerald.com/insight/publication/issn/1463-5771

Indexing Agency: Scopus

2022

Name of Journal: Tourism Recreation Research

Date Of Publication: 10-Mar-2022

Category: Article in Research Journal

Volume No/Issue No/Page No: /1 - 20

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SONIA MATHEW,REJIKUMAR G,ASWATHY ASOKAN AJITHA,UTTAM CHAKRABORTY

URL: https://www.tandfonline.com/toc/rtrr20/

Indexing Agency: Scopus

2023

Name of Journal: Journal of Services Marketing

Date Of Publication: 03-Nov-2023

Category: Article in Research Journal

Volume No/Issue No/Page No: /245 - 263

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SONIA MATHEW,REJIKUMAR G,DONY PETER CHACKO,ASWATHY ASOKAN-AJITHA

URL: https://www.emerald.com/insight/publication/issn/0887-6045

Indexing Agency: Scopus

2024

Name of Journal: Asian Journal of Psychiatry

Date Of Publication: 03-Dec-2024

Category: Article in Research Journal

Volume No/Issue No/Page No:

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SONIA MATHEW,REJIKUMAR G

URL: https://www.sciencedirect.com/journal/asian-journal-of-psychiatry

Indexing Agency: Web of Science and Scopus

Blog

Invited Talks

2024

Name of the Program: Research Colloquium Series

Date: 2024-11-22 00:00:00

Name of the Institutions: School of Business & Management

Name of the Program: Business Rendezvous

Date: 2024-11-16 00:00:00

Name of the Institutions: Malayalee Business Forum

Name of the Program: Transformative Education: Integrating Technology And Pedagogy For Success

Date: 2024-10-08 00:00:00

Name of the Institutions: St. Francis De Sales College (Autonomous) Electronics City, Bengaluru

Name of the Program: Empowering Admin And Support Staff: Enhancing Skills For Excellence

Date: 2024-10-08 00:00:00

Name of the Institutions: St. Francis De Sales College (Autonomous) Electronics City, Bengaluru

Name of the Program: Expert Talk Series

Date: 2024-09-20 00:00:00

Name of the Institutions: CHRIST (Deemed to be University)

Name of the Program: Sales Development Training

Date: 2024-05-20 00:00:00

Name of the Institutions: LIC of India

Name of the Program: Sales Development Training

Date: 2024-05-17 00:00:00

Name of the Institutions: LIC of India

Name of the Program: Expert Talk Series

Date: 2024-01-05 00:00:00

Name of the Institutions: School of Business & Management

Films / Videos / Documentaries

MPhil/PhD Guided/Adjudicated

Research Project

Workshop / FDP / Training Programme

2025

Name of the Workshop/FDP/Training Programme: Innovation & Entrepreneurship

Name of the Organiser: AICTE & Ministry of Education's Innovation Cell

Level: International

Role: Participant

Date: 2025-04-07

Name of the Workshop/FDP/Training Programme: Research Ascent 2025

Name of the Organiser: GRG School of Management Studies

Level: National

Role: Invited Resource Person/Trainer

Date: 2025-02-25

2024

Name of the Workshop/FDP/Training Programme: MBA Faculty Development Program

Name of the Organiser: School of Business and Management

Level: Institutional

Role: Participant

Date: 2024-06-01

Name of the Workshop/FDP/Training Programme: Faculty Orientation Program

Name of the Organiser: Faculty Induction Program

Level: Institutional

Role: Participant

Date: 2024-02-26

2023

Name of the Workshop/FDP/Training Programme: Faculty Induction Program

Name of the Organiser: Staff Development College

Level: Institutional

Role: Participant

Date: 2023-12-15

Name of the Workshop/FDP/Training Programme: Looking Beyond Search Within

Name of the Organiser: School of Commerce

Level: Institutional

Role: Invited Resource Person/Trainer

Date: 2023-12-14

Name of the Workshop/FDP/Training Programme: Style Analysis- DISC & Driving Forces

Name of the Organiser: School of Business and Management

Level: National

Role: Participant

Date: 2023-11-25

Awards / Achievements /Others

Books

Book Chapters

Case Study

Patents

2023

Inventors: CHIPPY MOHAN,LAKSHMI S R,SANDHYA D,PRADEEP KUMAR S V ,MALLIKA B K,AJAY JOSE,ARUN GOPI,GIREESH KUMAR,SRIDEVI M,JUSTIN P JAMES

Type of Specification: Provisional

Granted/Awarded Date: -

Publication/Application Date: 15-Dec-2023

Application/Filing Date: 03-Nov-2023

Publication Number: 202341074991 A

Patent Number: 202341074991 A

Field of Invention: COMPUTER SCIENCE

Participation in Seminars/Conferences/Symposium

2025

Type of the Program: Conference


Role: Presenter


Title: A Fuzzy Logic Framework for Multi-Stakeholder Engagement in CSR Aligned with SDGs


Date: 2025-04-24


Organising Institution: IIM Bangalore & Wipro


Level: International


Type of the Program: Conference


Role: Panelist


Title:


Date: 2025-03-07


Organising Institution: Christ University


Level: National


Type of the Program: Seminar


Role: Organizer


Title:


Date: 2025-03-07


Organising Institution: Christ University


Level: National


Type of the Program: Conference


Role: Presenter


Title: Examining The Influencing Factors Of Customer Perception And Loyalty In Subscription-Based Platforms


Date: 2025-03-07


Organising Institution: Christ University


Level: National


Type of the Program: Conference


Role: Presenter


Title: Trust In Virtual Brands: Analysing Consumer Perception Of Cloud Kitchens On Food Aggregator Apps


Date: 2025-03-07


Organising Institution: Christ University


Level: National


Type of the Program: Conference


Role: Presenter


Title: Evaluating The Effectiveness Of Organic Labels In Shaping Consumer Preference And Purchase Intention In The Skin Care Industry


Date: 2025-03-07


Organising Institution: Christ University


Level: National


Type of the Program: Conference


Role: Presenter


Title: A Study On Shopping Orientations As Drivers Of Channel Choice In The Multichannel Food Delivery Market


Date: 2025-03-07


Organising Institution: Christ University


Level: National


Type of the Program: Conference


Role: Presenter


Title: The Impact Of Price Sensitivity On Omnichannel Selection In Retail


Date: 2025-03-07


Organising Institution: Christ University


Level: National


Type of the Program: Conference


Role: Presenter


Title: The Effect Of Privacy Violations On Brand Trust


Date: 2025-03-07


Organising Institution: Christ University


Level: National


Type of the Program: Conference


Role: Presenter


Title: An Exploration Into Factors Influencing Consumer Adoption Of Re-Commerce Of Electronics Products Through Online Platforms


Date: 2025-03-07


Organising Institution: Christ University


Level: National


Type of the Program: Conference


Role: Presenter


Title: The Impact Of Augmented Reality On Influencer Marketing: Enhancing Consumer Engagement And Brand Perception


Date: 2025-03-07


Organising Institution: Christ University


Level: National


Type of the Program: Conference


Role: Presenter


Title: Building User Confidence And Loyalty In Digital Healthcare: Analyzing Behavior And Developing Retention Strategies For Teleconsultation Platforms


Date: 2025-03-07


Organising Institution: Christ University


Level: National


Type of the Program: Conference


Role: Presenter


Title: The Role Of Influencers In Building Brand Trust For Protein Supplements Among Fitness Enthusiasts


Date: 2025-03-07


Organising Institution: Christ University


Level: National


Type of the Program: Conference


Role: Presenter


Title: Reducing Cart Abandonment For Food Delivery Application Via Gamification


Date: 2025-03-07


Organising Institution: Christ University


Level: National


Type of the Program: Conference


Role: Presenter


Title: Understanding The Impact Of Anthropomorphized Ai Chatbots On Consumer Trust In E-Banking: Moderating The Role Of Technological Familiarity


Date: 2025-03-07


Organising Institution: Christ University


Level: National


Type of the Program: Conference


Role: Presenter


Title: Consumer Willingness To Pay A Premium For Sustainable Packaging In The Cosmetics Industry


Date: 2025-03-07


Organising Institution: Christ University


Level: National


2024

Type of the Program: Conference


Role: Co-presenter


Title:


Date: 2024-07-26


Organising Institution: Christ University


Level: International


Type of the Program: Conference


Role: Co-presenter


Title:


Date: 2024-04-02


Organising Institution: Department of Management Studies (MBA-BU), Dayananda Sagar College of Arts, Science and Commerce


Level: National


Type of the Program: Conference


Role: Co-presenter


Title:


Date: 2024-02-20


Organising Institution: Christ University


Level: International


Own MPhil / PhD Thesis

Consultancy

Copyright

Cases / Notes / Working Papers

Chapters / Articles in Books

Conferences / Seminars Attended

CHRIST
(Deemed to be University)

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Tel: +91 804012 9100 / 9600

Fax: 40129000

Email: mail@christuniversity.in

Web: http://www. christuniversity.in

Vision

EXCELLENCE AND SERVICE

Mission

CHRIST (Deemed to be University) is a nurturing ground for an individual's holistic development to make effective contribution to the society in a dynamic environment.

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